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How Funds Flow for a Reservation with Roam Protection

This diagram shows how money moves when a guest books a reservation that includes Roam . The key thing to know: your owner and your accounting stay clean, and Roam’s protection is handled automatically in the background.


Step-by-Step Breakdown

1. Guest Makes a Booking

The guest books through your website or OTA as usual.

From the guest’s perspective, this looks like a normal reservation checkout.


2. Roam Protection Is Embedded (Not a Visible Line Item)

Roam protection is included as an embedded markup, not a separate add-on the guest has to think about.

The guest never sees a separate “insurance” or “Roam fee” line item. This fee doesn’t appear at all to guest.


3. Your PMS Splits the Booking Internally

Inside your PMS, the booking is automatically broken out into its normal components, see our documentation here for a full breakdown: