Our claims process is automated, so there is nothing you have to do to file for a claim or confirm a reservation will be covered.
What will happen is that by the 20th of the month following the departure date of the cancelled reservation, you will get an email from [email protected] that will indicate what claims are to be paid out for the previous month. Furthermore, you will get another email with an ACH link to collect the claimable amount.
If you have any questions about your invoice, please contact us at **[email protected]** 🚀.