Roam does not cover Host or Owner-initiated cancellation reasons. Therefore, it’s important when a reservation is cancelled to select the appropriate reason.
| Host | Host error or host change |
|---|---|
| Host | Guest breaks house rules - age req, occupancy, etc. |
| Host | Major damage |
| Host | Emergency repairs |
| Host | Wrong Price |
| Host | Overbooked |
| Host | Owner |
| Host | Software Error/ Malfunction |
| Host | Natural Catastrophe, Terrorism, War, Pandemic / Epidemic |
| Guest | Reason Unknown |
| Guest | Unexpected injury or illness |
| Guest | New reservation made |
| Guest | Booked elsewhere - New dates not available |
| Guest | Booked elsewhere - Found a better price/ property |
| Guest | Trip cancelled |
| Guest | Trip postponed |