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Overview

Invoice Example:

Roam charges are based on the covered reservation amount for a given month. Your invoice will include four charges:

1. Policy Premium  – Premium amount for the insurance.
2. Surplus Lines Tax – Tax for insurance products.
3. Stamping Fees – Regulatory fees required for insurance products in some states.
4. Program Administration & Technology Fee

Note that the surplus lines tax and stamping fee differ by state. For more details on surplus lines tax and stamping fees please contact Roam and we can connect you with the relevant state documentation.

Monthly Billing Periods

Roam invoices follow a monthly cycle, based on when reservations receive their first payment or based on reservations booked in the previous month. Reservations where the PM is the merchant of record will be billed based on the first payment date. Reservations where the PM is not the merchant of record will be billed based on the booked date (previous month).

• Reservations are counted from the 1st to the last day of the month, using your PMS local time.

Reservation Filters and Exclusions

Not all reservations are charged /invoiced. Roam applies filters and exclusions based on your policy.

Invoice Exclusions

• Reservations with a $0 deposit at the time of invoicing are excluded since they do not meet minimum coverage requirements. The exception being in instances where the source is the merchant of record (e.g. Airbnb).